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Can't connect to Facebook via 3G

SOLVED
crincad
Visitor

Can't connect to Facebook via 3G

My Facebook does not work when I'm on 3G. It sais no internet connection and it won't load my news feeds or my notification. All other apps are fine. I do receive notifications on my toolbar but when i open the app it gives me error. I had the same problem with my old phone xperia P. Thanks for any help

1 ACCEPTED SOLUTION

Accepted Solutions
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Does it work fine when you are connected to a Wi-Fi network? If yes, I suggest that you check your APNs, so there are no Proxy/Port that is causing this behaviour. You can find this via Settings > More... > Mobile networks > Access point name > Tap your internet APN and remove Proxy/Port if they are set.

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4 REPLIES 4
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Does it work fine when you are connected to a Wi-Fi network? If yes, I suggest that you check your APNs, so there are no Proxy/Port that is causing this behaviour. You can find this via Settings > More... > Mobile networks > Access point name > Tap your internet APN and remove Proxy/Port if they are set.

crincad
Visitor

Awww thank you so much. Done it and it look ok now. Yes it was working fine on wi-fi, it only had a problem when connected to 3G
Thank you for such a fast reply as well
Hampus
Champion

Glad to hear, anytime! Slightly_smiling_Face

crincad
Visitor

Grinning_Face xxx