Call log is empty?!!

[Piko71]

Hi,

I am newbie on this forum and on Sony Xperia Z as well. So please forgive me my stupid questions.

The problem is that my call log is empty, and stay empty whatever I do.

I dial some number or I choose someone from the contact list or somebody call me it doesn't matter, the call log is empty.

After I choose Show call log I get message Call log empty.

I did the factory reset but nothing helps. Any advise will be appreciated.

[coolasrevi]

The call log being empty is not a software problem..in dialer option just press on show call log. It's probably just hidden

[Piko71]

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@:smileyhappy:coolasrevi wrote:
The call log being empty is not a software problem..in dialer option just press on show call log. It's probably just hidden

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Thank you for answer but I did it and wrote about it before. It doesn't help, so simple it isn't unfortunately

[Piko71]

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@:smileyhappy:discretion wrote:

Well, may be you should go on with Update Service. There is an app named Phone/Message storage in the apps list, I thought may be that app is creating problems.

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Yes, I have my call log back!  It shows "only" some 100 calls of 2223 I had in my backup but I have log back and it register new call I do!

For all interested I used Update Service Setup from Sony site and after reinstall all software I restored my call log backup.

Thanks to all who tried to help me.:smileylove:

Ops! When I finished my restore with 1980 SMS (mostly from my old HTC) my call log disappeared!

[Namitak]

I bought the Z series Experia a month back. For last few days i am experiencing the same problem. Cant see contact , no log nothing. Have rebooted the phone . All contacts / log appeared. After 2 days again same problem . Why do i have to reboot my phone again and again??

Is there any problem with the software?? Cos no settings have been changed .

[Kosi]

Same here: call log empty.

[Piko71]

That's another kind of story then mine. It was restored backup of HTC log which emptied my call history. So try other posts 🙂

[dan1234]

I also have no caller display,messages are fine
Try factory reset still nothing, very frustrating when I have loads of missed calls due to job and don't know who they are
I have resorted to downloading "call log monitor " app and this works fine

[bob_lives]

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@coolasrevi wrote:
The call log being empty is not a software problem..in dialer option just press on show call log. It's probably just hidden

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Works.Thanks

[atzel]

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coolasrevi wrote:
The call log being empty is not a software problem..in dialer option just press on show call log. It's probably just hidden

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that's it, thanks,

so simple, but sooo hidden...

[Galaway]

I had the same problem.. It's a simple solution. When u go to the dialer u'll see three dots on the bottom right hand corner. When u click on that u'll get the option.. Show call log and voila.. Problem solved