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Bluetooth volume too loud, volume step 1 is silent

epkjhal
Visitor

Bluetooth volume too loud, volume step 1 is silent

When connecting a Sony SBH-20 Bluetooth Headset to my Z1 Compact there is no sound when Bluetooth voume is set to 1. I need to raise it to 2 for the sound to be output and then it is too loud for me when listening to music. 

SW version in mobile is 1.4.4.A.0.108

I have also tried with a Jabra Play BT headset with same result.

Update: Now I have tried with a Sony SBH80 and then it works ! Step 1 on the volume does output sound and on a reasonable level when playing music.

For the SBH20 and Jabra Play the problem persists, but to be clear the in-call volume works fine on all steps, it is the Media/Music volume that is silent on step 1. It also seams that step 10 does not give any increase for Media on these two headsets. SW error ?

26 REPLIES 26
JonJ
Visitor

Hey,

Aha ok, well then it's like you said; a Sony Xperia related problem..

Either way it's pretty bad that a basic volume function behaves like this on a flagship smartphone (I'm using z3).. :p.. it's 2015

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Qatrium
Expert


@fitli65 wrote:

Hi Quester

As I have a Xperia Z Tablet, I only have Clear Phase in my Sound Settings!

I disabled it... No change in behavior...

The removing and pairing again in Bluetooth I already tried... Same problem...

Thanks

David


One user with Xperia Z3 did it and worked for him, He unpaired, restarted, then paired again. Try with a restart in between and check.

fitli65
Visitor

Still the same!

The first level is to loud!

Looks like there are not enough stages of volume!

I hope for a system update from Sony!

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Qatrium
Expert

Kindly try this last thing: Go to Settings -> Apps -> All -> Audio settings -> Clear data, unpair your speaker, restart phone, pair again and test.

fitli65
Visitor

Did this too... Still the same... Thinking_Face

JonJ
Visitor

Hey,

It's not going to work. This needs to be developed and improved by Sony techs.

fitli65
Visitor

I am of the same opinion :smileysmileywink:

Marfri1
Visitor

I tried this and it worked (using a Z1 with JBL Flip 2). BUT the next time I used the speaker the volume went back to being to loud again... The speaker works very well with a Galaxy S3 and Nexus 5.

Is there any proper solution in sight or any app that might solve the problem?

rattkin
Visitor

I have nexus 5 and nexus 7 and i have this same exact problem.

android version 5.0, 5.1, 5.1.1 and M developper preview 1&2.

It seems to me not an xperia problem.

I have Sony SBH20 handsfree.

Maybe the problem is handsfree and not phone?

LasseW
Visitor

Hi!
I think it is a bit unnessesary, but this kind of app solved this instant for me

https://play.google.com/store/apps/details?id=opotech.finevolumev2&hl=en

Not sure what is causing it, but a 3rd party app helpedme to get the volume to the proper level.

I have experienced this quite many times, as I have several BT headsets and speakers ... annoying ... 

/L