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Bluetooth problem

vikri
Visitor

Bluetooth problem

I got problem with my phone..its does wont get produce music sound when i pair with srs-btv5 and the other wireless speaker..but i will get the sound back when i restart the phone..i think its a software problem..did anyone can help me?  So tired always restart phone when i want start music on my wireless speaker

6 REPLIES 6
El__Matador
Visitor

I have this problem too. My car audio, headphones and portable speaker lost BT signal - my z5 compact BT off and on a couple off seconds. 

Zentaro73
Visitor

Tengo el mismo problema.

I have the same problem.

vikri
Visitor

Where sony support right now? 

Please read and give us way out from this problem 😫

profile.country.US.title
Qatrium
Expert

Try this workaround:

  1. Unpair both devices from each other.
  2. Go to Settings -> About phone -> tap multiple times on "Build number" until you enable "Developer options"
  3. Go back to Settings -> Developer options -> Networking -> Bluetooth AVRCP Version -> Choose AVRCP 1.4 or 1.5
  4. Restart your phone
  5. Pair devices and test.
El__Matador
Visitor

Screenshot_20171119-214513.png

Screenshot_20171119-214505.png

 In my "For developers>Networks" menu not Bluetooth Version. And my Wi-Fi constantly lost connection  too. It is begin 3-4 weeks ago, synchronically. Hard reset don't help.

My Phone E5823 Android 7.1.1

Sorry For my russian screenshots

vikri
Visitor

Screenshot_20171120-210618.png

Screenshot_20171120-210728.png

Same here there is no Bluetooth option..i really sure this was software problem..

Sory for my indonesian screenshot