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back camera glass confused

SOLVED
geri
Visitor

back camera glass confused

i have start to see same blur dots from back camera glass but it doesn't not effect on photos
Seems like glass has started to destroyed by it self
Question is
Is possible to change it?

1 ACCEPTED SOLUTION

Accepted Solutions
Curnow1
Contributor

Happened on my z3,  alright put some toothpaste on some towel and brush the lens for 10-15 mins. Then rinse it under tap and should be gone. If not keep doing it untill it goes away

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7 REPLIES 7
Thommo
Genius

You would need to either return your device to the place of purchase or contact Xperia care to ask this question or have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

geri
Visitor

I can't go to place of purchase i leave on another country now
Jake-SonyXperia
Champion

Hi geri,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This is very unfortunate, I can only suggest that you contact Sony Mobile from within the country you are currently located, they may be able to advise of a location that may be able to repair the device.

Use the link in my signature to find these contact details.

Curnow1
Contributor

Happened on my z3,  alright put some toothpaste on some towel and brush the lens for 10-15 mins. Then rinse it under tap and should be gone. If not keep doing it untill it goes away

geri
Visitor

Thanks man I have Google this issue and seems camera lens are easy to scratch anyway I have try this trick 1st time didn't solve but fixed on 2nd time
Raja31
Visitor

My back camera was destroyed.So please confirm is this possible to repair.

Tags (1)
geri
Visitor

you can replace your back panel easly go to a service shop