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Yellow stain like a half circle on top left of display of XZ1

Sreejesh
Visitor

Yellow stain like a half circle on top left of display of XZ1

Came after taking a photo in low light when flash came.As phone is out of warranty period,Sony service asked me to pay 50% of total price and said they would replace with a new one.It came around Rs.28000 with tax and they now say it will not be a new phone,but a refurbished one.What a pathetic service from Sony.

4 REPLIES 4
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Lord_viridis
Expert

Hi, let me see if I understand you correctly.

After using the flash in a photo, it stained the top half of your display in a semi circle?

Sreejesh
Visitor

Yes...after taking the photo...the stain appeared...

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Lord_viridis
Expert

Did the flash appear too bright?

Did it startle you into maybe dropping the phone in water?

I don't doubt your display has a stain, but i can't figure out how the flash caused it.

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Lord_viridis
Expert

How long was the flash on for?