XZ2 Premium touch screen problem

[Jeffho]

I've been playing PUBG with my xz2 premium and found that it suffered from the touch sensitivity issue similar to the one with xz2 (which many claimed to be fixed with the software update 51.1.A.4.265). It made aiming in first-person shooter game so difficult and I wondered when would the fix for xz2 premium be out.

Here is a video I found on youtube showing the problem: watch?v=4VR0-7Xl4LI

[fatg1999]

anyone have the same issue ???

it jump some pixels!

[TOOE]

Right, it’s not good to open the double mirror. After coming, there will be a jump of about 3mm.

对的  没开倍镜还好，来了以后会出现3mm左右的跳过

@TOOE

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

[Darksteel165]

So I wanted to post and say you were crazy but... The broken touchscreen is real. I just tried to play pubg and there's no way . I haven't noticed it with other apps as I haven't done anything with sensitive dragging. Guess no Photoshop on this phone. I wonder if Sony support will post. 

[Darksteel165]

Anyone have any idea? It's hard to use Microsoft remote desktop with the way the screen is. 

[Lord_viridis]

What firmware on you on?

[Darksteel165]

I believe you are referring to the build nunver above?

Also after the last update I can't open software update it app crashes each time. 

This touchscreen problem existed since I got the phone though and I believe I am 3 updates in. 

[Strampke]

For a proper software repair watch this.

Take care battery at >80% to be shure.

And pay attention to point 2B in the second post.

[Darksteel165]

Strampke. Next time read the post before you attempt to inflate your post number with information not related to the thread. 

Thanks

[Lord_viridis]

He did read the post, you stated that after the last update, attempting software update the app crashes, it shouldn't.

Mine does not, nor have I seen this touch issue on last update, I even looked for it purposefully.

Every touch worked ok, so I too would suggest a backup and software repair using Xperia companion and checking again.

If there is another way for me to check for this, please let me know so I can assist more with troubleshooting at my end. Thanks.