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Xz not charging

User1231
Visitor

Xz not charging

Brand new, straight from the box Sony Xperia xz not displaying any sign of charging,

no led or lights

no indicators

phone will not turn on

The phone has been plugged in using the supplied charger and adaptor for over an hour. How can I rectify this problem?

1 REPLY 1
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Uliwooly
Expert

@User1231

Connect the phone to a wall charger > press and hold > power & volume up for 10 seconds > wait > wait > wait > let it charge for an hour