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Brand new, straight from the box Sony Xperia xz not displaying any sign of charging,
no led or lights
no indicators
phone will not turn on
The phone has been plugged in using the supplied charger and adaptor for over an hour. How can I rectify this problem?
Connect the phone to a wall charger > press and hold > power & volume up for 10 seconds > wait > wait > wait > let it charge for an hour