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Xperia zx1 frozen shutting down screen

SOLVED
Loulou5
Visitor

Xperia zx1 frozen shutting down screen

Can anyone advise on what to do please.

An app wasnt responding & froze my screen.

I pressed the power button to restart rhe phone & now my phone is Showing 'power off shutting down' for the past 15 minutes.

I cant do anything with my phone.

Please help

1 ACCEPTED SOLUTION

Accepted Solutions
fabvo
Visitor

hold vol+ and power for some seconds. The phone should restart.

View solution in original post

3 REPLIES 3
fabvo
Visitor

hold vol+ and power for some seconds. The phone should restart.

Loulou5
Visitor

Thank you so much 

Bomoguy
Visitor

Thanks your suggestion worked a treat. Now up and running again