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Xperia xz premium keeps restarting

Sponsfrikkie
Visitor

Xperia xz premium keeps restarting

My phone keeps restarting, please assist with suggestions. 

2 REPLIES 2
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Qatrium
Expert

@Sponsfrikkie

If your phone is stuck in a boot loop, then you should perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory.

Sponsfrikkie
Visitor

Phoned Sony and arranged a repair as the phone is still under warranty, thank for your advice. I tried everything with no joy. So my phone was collected and I had it back 3days later, that's what I call service. It was a great experience, only problem is that my phone was collected Monday and had it back on Thursday. But by Saturday it had rebooted once more. Today is Sunday and it has rebooted about 4 times today already. So a pleasant and positive experience is once again changing to a unpleasant one slowly but surely....

Any advice on the way forward?