Xperia XZ not powering on

[ChrisDoherty]

Hi All.

so earlier on my phone started acting weird just going super slow felt really hot after taking it out

of my pocket, wasnt playing any games or being used at all, so i did the hard reboot with power and volume up buttons, device rebooted but was still super hot.

I turned it off so i could cool down incase any backround processes were causing it overheat, it had 20% battery life left at time of power off, once device felt cool i tried to power on still nothing currently,

tried all options, holding volume up and power for 120 seconds(2mins) plugging into pc and trying to fix software with companion, nothing has worked and device will not power on what so ever, tried charging it also for a few hours and problem still persists, has anyone else had this issue as it is really annoying me now, phone has totally failed me all together???

[squallchou]

I am having the same issue with my XZ (purchased 2016) with the same storyline.

Taking out phone from pocket and not responding at all (screen off, pressing power button won't on, try forced reboot also failed, s/w repair via Companion also no respond).
Any solutions other than heading to service center ? Currently residing in Indonesia, the nearest Sony Service Center to my city is Singapore.

#xperiaXZ

#F8332