Join now - be part of our community!

When the phone in charge display does not turn off

Sabah1905
Visitor

When the phone in charge display does not turn off


Hi, can someone help me? I have an Xperia XZ, is it normal when the phone is charging that the display does not turn off?

Ciao, qualcuno può aiutarmia? Ho un Xperia XZ, è  normale quando il telefono in carica che il display non si spegne? 

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

@Sabah1905

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

Do you experience the same while in >>> safe mode ?

Jonas
Master

Hi @Sabah1905, welcome to our forum!

As @uliwooly wrote, rebooting your device in safe mode is a good way to see if this is caused by one of your downloaded applications or not.

However, there is a setting in the developer options of the device that will keep the screen active during charging, so if you have enabled the developer options in your device, either turn it off, or go through the different settings inside developer options and disable this function.

Let us know how it goes!