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Weird charging issue

CHAYsm
Visitor

Weird charging issue

Recently gotten myself a charger which supports USB PD and QC3. However my XZ2 will only charge  via  the PD slot if its battery power is >=70%, but can charge normally on the QC3 slot.

My other phones, Samsung, Huawei, Asus charges normally on both slots. Anyone knows why? Am on the latest firmware btw. Thanks 

6 REPLIES 6
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Uliwooly
Expert

@CHAYsm 

in other words, the original Sony wall charger work fine but you are having issues with a third party wall charger? if that's the case, you could test a different cable, but I doubt that there's anything wrong with your phone, you might want to contact the wall charger manufacturer regarding compatibility issues. 

CHAYsm
Visitor

Guess you misunderstood my question. What I asked was, why will the XZ2 only charge when its battery is at or above 70% 🤔

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Uliwooly
Expert

@CHAYsm 

I'm basing my question on this:


@CHAYsm wrote:

Recently gotten myself a charger which supports USB PD and QC3. However my XZ2 will only charge  via  the PD slot if its battery power is >=70%, but can charge normally on the QC3 slot.


Does the phone charge ok with a Sony wall charger? 

CHAYsm
Visitor

No issue with original Sony charger. Am testing USB PD standard fyi 😊

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Uliwooly
Expert

@CHAYsm 

in that case there's nothing wrong with your phone nor Sony's wall charger, you should contact the third party wall charger manufacturer 

CHAYsm
Visitor

Further noticed that phone will charge on the PD connection if it's off, regardless of battery charge state remaining. Definitely firmware issue here 😑