Stuck at sony logo

[Ashalla]

    I just bought my XZ1 a month ago. yesterday the battery was empty and I charged it after that it won't start anymore. It just display the sony logo and restart. I did not try to root it or anything it is just stock rom. 

    I have also tried using the xperia companion app software repair same result. It just displays the sony logo an restart. Please help

[CameronT]

Hi @Ashalla, welcome to the community.

I am sorry to hear about this. Based on the information you provided I recommend you contact your Local support team to arrange an assessment.

[MarlonUk1]

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@Ashallawrote:

    I just bought my XZ1 a month ago. yesterday the battery was empty and I charged it after that it won't start anymore. It just display the sony logo and restart. I did not try to root it or anything it is just stock rom. 

    I have also tried using the xperia companion app software repair same result. It just displays the sony logo an restart. Please help

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@Ashalla

try this,. charge your device for 1 hour using the wallmount charger. remove sd card and sim.

after an hour, try to perform software repair using Xperia Companion