sony xz premium upper speaker makes weird noise

[Dante9517]

hi guys,  i just bought this phone sony xz premium and when i play music or watch videos  the upper speaker makes some weird noise like sizzling or like the speaker is bad if i go to the costumer service i will get a new phone? or is there a way to fix it? 

[Uliwooly]

@Dante9517

since this is a global user based forum no one will be able to give you an answer on warranty and/or repair questions. However, you could test the phone's speaker and also test the phone in >>> safe mode

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

[Dante9517]

i did the speaker test and safe mode and normal mode both same its not from the programs or w.e its from the phone it self prob the speaker is shaking or prob the speaker cover  it sounds like the speaker is worn out