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Restarting Problems

Curr946
Visitor

Restarting Problems

So since the last update (on 😎 screenshot attached, my phone xz premium keeps randomly resetting. I've tried everything to resolve this, removing apps, factory reset and even a rebuild using the companion tool. Now, at this point I would think I've got a hardware issue, but my wife has the xz compact and she is having the exact same issue as me since the last update. 

Surely the hardware on both phones would pack in at the same time after the same update. It must be a software issue. 

Any help would be much appreciated. 

I've also now installed reboot logger to track all these restarts. I've posted just last night's results. Screenshot_20180228-093432.png

Screenshot_20180228-093810.png

1 REPLY 1
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Uliwooly
Expert

@Curr946

Could you remove the SD and SIM cards for few hours and report back?