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"No Internet access" message when connected to WiFi

laikei
Visitor

"No Internet access" message when connected to WiFi

hi there
i just bought the sony xz a week ago. and i have below issues.
1. Date and time error: after restart my phone, i would received whatsapp error message about my phone's setting is out of range. altho i am using auto time by network provider, it still reset as 1970...8 ish pm. and takes a few mins to back to normal date and time.
2. wifi connected but no internet access warning message: infact the wifi has no issue....still can connecting to internet. however every time connected to wifi..still have that message "connected, no internet access" from wifi connection menu.
3.unstable mobile data: it will be drop out....and i have to switch off and on again from data setting.
4. the battery is gone faster than normal (samsung) phone. half day used 40%. i just leave the phone on my desk with wifin data connected

could you please help or any user having the same issue?

thanks

20 REPLIES 20
laikei
Visitor

thanks.
fixed date n time issue by disable pin after restart.

but wifi and mobile data isses...~_~
CameronT
Champion

Hi @laikei,

Welcome to the community. I am sorry to hear about this issue. Slightly_frowning_Face

For the wifi issue, is this happening on all connections that you try? Could you please try in safe mode.

laikei
Visitor

hi @CameronT

all wifi connection got the same "message". infact i could am able to have internet access.

i havent try in safe mode.(how to access safe mode??)

thanks
CameronT
Champion

@laikei,

Click on the link >>> safe mode

CameronT
Champion

Hi @laikei,

Since this was marked as a solution, did you find it worked in safemode? When you restarted to get it out of safemode, was it still working?

anshu18
Visitor

No Cameron. I have the same issue. I have to restart phone again and again to work with wifi. After 10 min it again stop working. It show connected but Internet will not work
CameronT
Champion

Hi @anshu18,

Do you experience this when connected to other wifi networks too?

anshu18
Visitor

Yes cameron