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Quick charge cable broke

Slimchris
Visitor

Quick charge cable broke

My quick charge cable for my xz premium has broke at the point where it enters the usb-c connection for the phone. Has anyone else experienced this? 

3 REPLIES 3
Jake-SonyXperia
Champion

Hi @Slimchris,

Welcome to the community,

I am sorry to hear about this Slightly_frowning_Face

If you feel this seems to be a defect with the USB cable then I suggest speaking with Sony Mobile Customer Care within your region, they should be able to help.

You can use my signature below to find contact details for them.

Let me know how you get on.

Andyben
Visitor

I always buy a braided kevlar Anker cables as soon as i get a new phone.

They just last longer and have excellent customer service if anything goes wrong - lifetime guarantee & send replacements in 48hrs.

dandy63
Leader

@Andyben totally agree, purchased one 3 weeks ago......fantastic quality & guarantee/aftersales service Smiling_Face_with_Sunglasses