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Problem with tethering/hotspot

fgselcuk
Visitor

Problem with tethering/hotspot

I have new xperia xz premium, I had previously z2 model and never had tethering and hotspot problem, called my network Vodafone, they replied problem is because of my phone, when I connected to my phone with my notebook I have DNS problems. 

Please send if anyone has any suggestions 

20 REPLIES 20
iBoss
Visitor

yes i did but it didn't work!

Slightly_frowning_Face

hodizzio
Visitor

Hi. I have the same problem with a Xperia XZ1 (G8342 Model / Compilation 47.1.A.8.49 - in fact, the same platform and Android version) and the fix didn't work too.

If it's a hardware issue, its occurs very often and may be a roblem to Sony with your XZ new phones.

I' looking forward for an other software fix, if it exists ....

iBoss
Visitor

what make you sure it's a hardware problem? 

BTW, i have the same problem in my XZ PREMIUM. (chrome), and earlier I tried to connect using another XZ Premium (chrome) of other person i know, and it has the same problem like mine!

also, i had a Deepsea black xz premium before i sell and get the chrome color, and the latter had the same tethering issues... 

so many xz premium affected, and i guess it's the Qualcomm SD 835 Chipset that causes that. 

stanlykubrick
Contributor

I have the black one. Pre-ordered it from the UK for the fingerprint reader and to get it in English. I use mine for ALL of my internet access with a T-Mobile unlimited high speed LTE plan. Therefore I use hotspot/tethering all the time without any issues at all. Since we probably have the same software on all the versions in question I would say that a hardware defect may in fact be the reason for the issues. Sorry you are having the problem. Just wanted to make it known that I have virtually zero issues with mine.

iBoss
Visitor

we both have the same issue... he, on his XZ1 and I onmy XZ Premium, also someone reported the same issue in his XZ1 Compact in XDA forum!

do you think there are some affected batch in those models or it's the SD 835 chipset?

iBoss
Visitor

can you please send me screenshot of your software region information?
it's when you go to Service menu by dialing:
*#*#7378423#*#* and then Software info..... take screenshot and please send it to me in a private message or even in here!

Thank you!
andres_uy
Visitor

Hi i am experiencing problems with tethering wifi. I have lte signal, i can browse inside my phone, i can share this conecction via usb tethering and bluetooth tethering,  the hotspot its enabled but it is not visible in other computers. I can connect to others wifi's, but not share mine

I already made software repair, update, software fabric reset..

Screenshot_20180224-114430.pngScreenshot_20180224-114439.png

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najodleglejszy
Expert

@andres_uygo to Settings > Network & Internet > Hotspot & tethering > Portable hotspot settings and check if "Discoverable" option is turned on.

andres_uy
Visitor

sure  

najodleglejszy... all the basic i already tested
andres_uy
Visitor

iBoss can this info help to give some light to the problem ? maybe that the region of the firmware could limitate the hotspot functionality or it is a hardware problem ? the wifi works fine...