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Permanent brightness fluctuations on Xperia XZ

vaiofw
Visitor

Permanent brightness fluctuations on Xperia XZ

Hi,
I got a new Xperia XZ. Soon after setting it up, I noticed that the brightness keeps alternating up and down in a 5 seconds rhythm. Adaptive brightness is switched off though. It's always three small, distinct dim steps up and down, very regularly (too regular for a battery fault?). When it occurs, the brightness slider position doesn't change. It happens while typing, too, so it's not a beginning inactivity switchoff.

As advised by Xperia support, I deleted cache, started the phone in safe mode, problem remained. No Sim or SD card was inserted to the phone yet.
Then I resetted it to factory settings, and tested for a while on pure settings (with no connected accounts and imported settings, but with connected WiFi), and the fluctuations didn't show!

However, when I resetted once more and connected the phone to Google account again and restored settings from my current Xperia Z3 via NFC, the fluctuations were back instantaneously.
I got no idea what might cause this. Which settings or apps can cause this effect at all? Any ideas? How should I proceed?
6 REPLIES 6
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MarlonUk1
Expert

Since you already perfomed a software repair using xperia companion, I suggest you show the problem to your local service center. http://support.sonymobile.com/global-en/contactUs/

nickman140
Visitor

i have same problem and i have googled many times to see this post. did you solve this problem?

Zek1
Visitor

I have same problemy. Android 8.0.0.

Hiirinen
Visitor

Me too, same problem.

HavingTroubles
Visitor

I have brightness fluctuations also

HavingTroubles
Visitor

I fixed the brightness fluctuations on my XZ, hopefully this might fix yours too. go to your settings and look at display, turn off adaptive brightness and set the slider to a brightness level you like, it may use more battery power keeping it at a static brightness but it stopped the fluctuations for me.