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Not able to send sms

kitty72
Visitor

Not able to send sms

keeps giving following message if i try to send sms : "Nachricht kann nicht von card 1 gesendet werden, Fehler 10" (message can not be send from card 1. error 10)

I don't have multi sim-cards. phonecalls and receiving sms works. system software is up to date, no new apps installed at all, just what it's delivered with. on/off didnT change a thing, setting back to original settings also doesn't show any effect.

Which card is even meant? Clueless, that's why I'm asking for help. thanx

1 REPLY 1
Damo_
Contributor

Have you checked the SMSC (SMS message centre number)? 

- Dial (like you would a phone call): *#*#4636#*#* to bring up test menu

- Tap Phone Information

- Scroll down to SMSC:______ section and tap Refresh button

It should come up with something like "+49xxxxxxxx",145 , with xxxx being your mobile operators SMSC n(assuming you're in Germany). If it doesn't you'll want to give them (your mobile operator) a call (or google the info) and input the correct SMSC and click Update > restart device.