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My volume and power button aren't working anymore and now my phone can't turn on anymore

royistedub
Visitor

My volume and power button aren't working anymore and now my phone can't turn on anymore

The buttons of my phone arent working anymore and my phone turned off (battery empty)

I need help with turning my phone back on.  

I wonder if its possible to reboot or simply turn on my phone without the buttons.

Maybe if i were able to get it to debug mode somehow?

4 REPLIES 4
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Uliwooly
Expert

@royistedub 

I'm sorry to say this but there isn't a way to do so w/o the power button 

Daniel1
Visitor

Hi @royistedub, I'm really sorry to hear about that. 

As @uliwooly are mentioning, there is no other way to start the phone up without the power button. 

In your case I would recommend you to contact your local support team for more information about how to send your phone in to an authorized service center.

Let me know if there is anything else I can help you with. 

Pepe123986
Visitor

This also happened to my XZ1. I took it to the workshop and they told me that the circuits had been disconnected due to an increase in temperature.

The buttons were soldered and the problem was solved.

Daniel1
Visitor

Hi @Pepe123986

That is really good to hear. Slightly_smiling_Face 

If you have any further questions, don't hesitate to contact us about it.