micro sd card

[Georgge]

i am using a high priced samsung pro plus 128gb micro sd card. this is the one i used before in the z5 compact and in the  x performance. never had a problem. now, in the XZs, when starting the camera, it sometimes said: unable to detect sdcard. when i close the camera-app and reopen it, it will work. what can i do? i tried the card in my z5compact to make sure there isnt any failure with the sdcard  - the z5c is managing well as always.

[CameronT]

Hi @Georgge,

Try backing up your SD card then reformatting it inside the XZs.

You can do this under Settings > Storage > 3 dots > Advanced > Storage > SD Card > 3 dots > Settings > Format.

[Bunkind]

My card is Toshiba 128GB, I've got exactly the same problem also. It is like once in every 10 times, I will get SD card error when I open the camera app.  Don't think it is related to the formatting of the card. Bought it new and formatted by XZs.

[Georgge]

Thanks for the advise. I did as you suggested, so far no more problems. If a problem will occur sometimes later, I will give a notice here. 

[Georgge]

alright, i m very sad to say that it just happened again. like 3 days without any problems, it just occured that when opening the camera - app it says: sd card is not available. after closing the app and restarting, it works. too bad when i need the camera quickly for shooting a picture.

[CameronT]

I am sorry to hear that @Georgge 

Does it do the same thing with other SD cards?

[MarlonUk1]

can you try to boot to safe mode?

try to reformat your sd card using a desktop comp. fat32

as for the device. try to clear camera cache

settings>apps>show system>clear data restart your device

if still fails. try to perform software repair using Xperia Companion

[Bunkind]

Cleared cache and data, got the same SD card error sometimes.

[Georgge]

exactly, clearing the cache doesnt help at all.....same here.

[Georgge]

i tried another sd card. this time samsung pro 64gb. same problem. as i mentioned, my z5C is handling both without problems. very interesting. i could do a software repair, but i m wondering...my device is only 3 weeks old....what to repair