Media volume gets muted

[SSUalias]

Hi, 

The media volume in my Xperia xz keeps getting muted. 

Every time i start a new clip on youtube or other apps, the volume gets muted automatically and i need to adjust it manually.

Thanks in advance 

[Elspeth]

Up for this post..., i get the same problem too.,when i play a game., thats why i always restart my phone., because setting it manually doesnt work at all

[CameronT]

Hi @SSUalias and @Elspeth, I am sorry to hear about this

Do you experience the same issue in safe mode?

[SSUalias]

Hi, 

I am going to try it today. 

Coming back to you, thanks for your help. 

Regards 

[SSUalias]

Hi, 

The safe mode works perfect. 

I believe now that one of the third party apps is interfering with the settings. 

Any other ideas?

Best regards 

[Uliwooly]

@SSUalias

Uninstall one by one, this will help you narrow down the app

Open the app drawer > menu (top right corner) > sort apps > By date > now you will get the latest apps first, uninstall one by one until you find the culprit >

once you do, let us know which app was causing this

and 

report the bug to the app developer.