left speaker not working

[まーまれぇど]

I can hear the ringtone. However, there is no sound when listening to songs. You can not use this on the left speaker. Flick sounds may not sound as well. Restarting and deleting all data will not fix it. Is the cause the main body or system?

Translation: Japanese to English

XperiaXZs/G8232/Android8.0

[Uliwooly]

@まーまれぇど

Are you referring the loud speakers or headphones?

which app are you using?

[まーまれぇど]

Thankyou for your replying.

Are you referring the loud speakers or headphones?

→Loud speakers

which app are you using?

→Youtube,Music,and デレステ.

In Japan,There is no support for this device by Sony.😢