Headphones problem with jack

[Suzukaze]

Hello,

So here is my problem : when I connect headphones with jack  I have my right speaker almost inaudible even at maximum volume. I have tested multiple headphones from differents brands ( who work with others phones and sound systems ) and the same problem is there.

The thing is with speakers with their own power supply the sound is normal !

So where does this problem comes from ?

[Uliwooly]

@Suzukaze

I haven't experienced this issue, it'll be wise to contact your Local support to get it inspected 

[spippo]

have you tried cleaning the jack with a cotton fiok and alcohol? 

[Suzukaze]

yeah I tried to clean it and it did absolutely nothing.

Like I said it only does that with headphones, I even tried to use a jack to jack extension cable and then headphones and still that right speaker almost inaudible problem but studio speakers with power supply after the same jack extension and the sound is normal !

I guess I will send it back for repair.