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Faulty screens or normal behaviour??

Nealyblue
Visitor

Faulty screens or normal behaviour??

I currently have 2 XZ1 phones to hand, 1 in Black and 1 in Moonlit Blue and both have this issue.

Try rubbing your screen when the screen is off (as if you are removing fingerprints) then straight away turn your screen on - Do you have horizontal Lines and white dots on the display??

As I say both the devices have this issue/characteristic.

10 REPLIES 10
Nealyblue
Visitor

ok quick update, I have received my phone back from the service centre where they have replaced the screen and also the speaker phone? (never realised there was a problem with the speaker phone)

as for the screen issue this is now completely gone even when applying reasonable force there are zero lines appearing.

Cannot fault the service at all and the turnaround would have only been a few days had it not been for the adverse weather here holding up deliveries.