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Siau_

I didn't get any communication after I received my phone to claim the headset, which was the belgian promotion on preorder.

Does anyone know how to do this?

Lord_viridis

Is this with a store or Sony direct?

Jonas

Hi @Siau_, welcome to our forum and congratulations on your new device!

The pre-order campaigns are different between markets/regions, so I would recommend that you get in touch with your Local support team and they will assist you further and provide a much more detailed answer than we can here at our global user based forum.

Let us know how it went in case another user from Belgium is asking about the same campaign!