Collective Thread: Issues after Android Pie 9.0 update

[BigBang13]

Hello all

I would like to collect the issues after the update on Android 9 (Pie), because i have seen a couple of issues in this and other forums.

With this collection the Sony support becomes a better overview of all problems.

Please post your issues like below:

My device has the following issues:

- Hangs for minutes after turning on the screen.

- Fingerprint sensor doesn't works.

- Volume up button doesn't works.

What i have tried and the result:

- Factory reset. Even without any apps installed after the factory reset the same issues.

[AB6910]

Hallo, mein xz premium, gekauft im Herbst 2018,stürzt seit Sommer 2019 laufend ab. Alle 2 Tage ist das Display wie eingefroren, nichts reagiert. Erst nacg mehrmaligem, sehr langen, gleichzeitigen Drücken von Austaste und Lautstärkeknopf wird das xz neu gestartet. Was kann ich tun? Ich möchte nicht auf die Werkseinstellungen zurück setzen. 

Hello, my xz premium, purchased in the fall of 2018, has been falling steadily since the summer of 2019. Every 2 days the display is frozen, nothing reacts. Only after several, very long, simultaneous pressing of the button and the volume button will the xz be restarted. What can I do? I do not want to reset to factory settings.

gt