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while the phone is turn on, the battery can only charging up to 60%, then it will stop charging. how to fix it?
by the way,it can fully charged only when it turn off. and the battery care is closed.
@aioia
Could you turn off the phone and see if you can charge it pass 60% ? I'm just trying to narrow down the issue.
yes, it can charge pass 60% and fully charged when turn off
next thing to test > boot in >>> safe mode > see if you experience any issues
I can go to safe mode, nothing happend
and still cannot charging over 60%
well，after I entered *#*#73556673#*#* to stop retail demo video， charging problem suddenly solved....
