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Can't See Files in Camera Folders

ppillow
Visitor

Can't See Files in Camera Folders

I plug my Xperia XZ2 into my PC (Win 10) and I can see the folders but no files.  I am saving my pictures to my SD card.  I can take the SD card out, plug it into the computer and see the files.  Xperia Companion is no different.  Suggestions?

5 REPLIES 5
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Uliwooly
Expert

@ppillow 

are you accessing the correct folder? 

ppillow
Visitor

@uliwooly

Yes, I am in the correct folder. 

I will use the Files app on the phone, in real-time, and see the pictures I took, mp3 files I have, etc. but those same files do not show up in Win 10 File Explorer.

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Uliwooly
Expert

@ppillow 

have you installed Xperia Companion on your computer? 

ppillow
Visitor

@uliwooly

Yes, I have installed Xperia Companion.  

...And now , I can see them.  Don't know what is different, but now I can see the contents (files) of all my folders on the SD card.  I'll count it as a blessing and call it good.  Thanks for taking time to assist me!

profile.country.GB.title
Uliwooly
Expert

@ppillow 

anytime