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Backup and Restore app: won't sign in into google after reboot

SOLVED
ottotot
Visitor

Backup and Restore app: won't sign in into google after reboot

Hi!

Just bought XZ2 Compact and I have a problem with Xperia Backup and restore. When run first time it allows to sign in with google account, and then I can do backup into G.Drive and everything. But after phone reboot it can't sign in anymore. Just neverending circle with "Sign in" text. The only thing that make Xperia Backup login again is factory reset. And then it works until first reboot again.

How to make it work?

UPD: I'm sorry for choosing wrong forum. Please move my message to XZ2 Compact.

1 ACCEPTED SOLUTION

Accepted Solutions
ottotot
Visitor

Solved with solution from this topic:

Settings > storage > other apps > menu > show system apps > Backup & restore > clear data

But obviously it's not convenient to clear app data after every reboot. So Sony please solve this problem.

View solution in original post

2 REPLIES 2
ottotot
Visitor

Solved with solution from this topic:

Settings > storage > other apps > menu > show system apps > Backup & restore > clear data

But obviously it's not convenient to clear app data after every reboot. So Sony please solve this problem.

kizzyonthedl
Visitor

had similar issues with my lg ... now trying to access my  old phone following a move n i cant reset it