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Alarm app notification cannot be dismissed

pugkung
Visitor

Alarm app notification cannot be dismissed

Screenshot_20180209-084122.png

I just updated my Xperia XZ1 to 47.1.A.12.75 yesterday and I think I found a problem with the alarm application. I am unable to dismiss the alarm snooze notification. Is there anyone experiencing the same issue?

Thanks

68 REPLIES 68
Heccyben
Visitor

I'm having this exact same problem since updating. I tried turning the stuck alarm off and on again and restarting the phone (Xperia XZ1) but notification stayed after reboot. 

Once I changed time of the alarm it changed to say 'alarm snoozed since 00:59' rather than the actual old or new alarm time.

Alarm still sounds and sleeps as normal but annoying to have yet another undismisssable notification on the notification bar.

ChrisS996
Visitor

I also experienced this bug but forgot to bring it up here in the forum. I think I solved it by force closing Alarm app in Settings.

AndyCrom
Visitor

Same issue here since updating to 47.1.A.12.75.

AndyCrom
Visitor

If you want to get rid of the alarm notification, head into the settings>apps>clock then hit force close.

Go back into the apps page and open the clock app again and voila! It's gone

aaa51
Visitor

Same problem with Sony Xperia X

Model : F5122

Android : 8.0.0

Build # : 34.4.A. 2.19

theBIGm
Visitor

Same here, on xperia x. 

AnotherUser
Visitor

Same here, on Xperia X Compact. Hope Sony will fix this bug with the next update.

rioli
Visitor

Same issue here, 47.1.A.12.75, and the GPS sign is still out there as well.

Jamie1981uk
Visitor

I have a XZ1 and the alarm notification stays on. It's ever since they did a update but I can't remember which one. I told them in Facebook (I know, I know) automated reply. They said,  "because it happened after a software update, you need to repair the software". My girlfriend has the same phone with the same issue. I got a new micro sd card yesterday (mainly for Spotify) so decided to do a full repair and have a fresh start. The alarm notification is still on. So it's certainly a issue that Sony need to address. I'm going to assume that people with this issue is using more than one alarm? I tried it with just one and never had a notification stick. I use two on a night and I always get the 00:59 notification even though I never set the time for that. I love Sony but they lack customer service and always seem to pass the problem on like its us that's doing something wrong.