i purchased xperai xzs on december 2017.I faced ghost touch issues from next day onwards. I went service centre and done software repair. After that i am not getting OS/security patch update. Its showing as feb 2017. i checked with software update via comapanion and in phone , no help. I reached Phone support,chat support,service centre, opened multiple tickets. Mailed them bunch of times, they said they cant help you on this. I am not getting valid response from anyone. Without OS/Patch update i cannot use my phone for my office profile. Can anyone guide me to file a legal case against sony mobile india.
Latest ticket: Service Request: 1-37454243032
