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Zylo screen not posting

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Zylo screen not posting

hey, my zylo phone recently started acting up. once i turn it on the screen's backlight turns on, the keypad lights up however the screen stays black. and doesnt post any images.

anyone had the same problem?

thanks

26 REPLIES 26
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Same here, I am on my second Zylo now as the first one was replaced with the same problem and both broke around the 3/4 month mark. Really not good enough.

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And same here too.  Reading all replies above I just decided not to waste time with trying to uppdate (and how update a black screen by the way??) The nice fellow at the retailer confirmed my black screen was a common problem. And happy I was, a common wellknown problem sounds easy to handle I thought... 

Sounds more than rude though to me, keeping your phone for two-tree months!! What on earth are they doing with our phones there you think?

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They only took 1 week for me to repair. But since I could not find the guarantee I had to pay an extra 40 Euros... Slightly_frowning_Face

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I send my phone Zylo to repair at the service center Singapore bishan once and now it happens again the screen turns black it seems that the repairing is futile and i am very dissapointed i tried switching off and on my phone didnt work .Tried updating didnt work too. I am utterly upset too.

Markus1
Leader

Are you using the original battery and the original charger with the phone? If not, please do.

If you are I recommend you have a word with the local support team on this matter.

http://www.sonyericsson.com/cws/corporate/common/contact/phonelist

Not applicable

I am using the original charger and orignal battery but i do not have the usb cable when i bought the phone so i am using my friends usb cable to connect and update. I will have a word with the local support team on this matter but i hope this can be solved once and for all Slightly_frowning_Face

sony_EG
Visitor

I HAVE THE SAME PROBLEM!!!!

AND I GUESS THAT'S THE REASON!!!

THE PROBLEM IS IN THE SCREEN CABLE(WHATEVER ITS NAME.).

Photo.JPG

I WONDER IF I CAN BUY IT SOMEWHERE NEARBY??