Z5 premium quick charger 2.0 problem

[Snoldy1]

Every time I charge it with sony quick charger 2.0, it loses more battery, quicker than the average charger the phone comes with.

[CameronT]

Hi @Snoldy1,

Welcome to the community.

I'm not sure I understand your issue correctly. To clarify, when you use the quick charger to charge your phone, your device will drain quicker, when it is off charge, than if you use the standard charger?

Or, is it that while your charging with the quick charger, the device is draining faster than the quick charger can charge the phone?

[Snoldy1]

Yes when it is off charge that it drains quicker

[CameronT]

@Snoldy1,

How long does it last from the quick charger compared to the standard charger?

[Snoldy1]

Like from 70% to 43% in 40min

[CameronT]

@Snoldy1, and how long does it last from the standard charger?

[Snoldy1]

1hour ish

[CameronT]

@Snoldy1,

That is pretty significant power drain regardless of the charger that you're using. I think the issue may be something more. What sort of apps/activities are you performing during this time?

[Snoldy1]

It's always 9gag. And some what Facebook. And I usually put stamina on. And clear the usage of apps.
Good phone but I really don't like the battery life. Right now it's like I'm losing 1% every 2minute

[CameronT]

@Snoldy1, Yeah that's definitely not right. It could be apps that are poorly optimised draining your battery, or it could be a faulty battery. I don't think the charger is the issue here.

We will need some more information in order to identify the issue.

Can you please shut down your phone and charge it to 100%, then use it as normal until it reaches 10%.

Once it is at 10% note down how long it took to get there, and go to Settings > Power Management > Battery Usage. Take a screen shot of the graph and apps and post it to this thread.