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Z5 Premium performance issue.

Z5D
Visitor

Z5 Premium performance issue.

Hey there, has anyone noticed the BIG delay the Z5P needs to build up the home screen when the recent apps screen has been cleared?

In my case, it almost took 4 seconds to build up.

I have asked the Sony people on Twitter and they told me to exchange the sim (WUT?), try it in safe mode, remove apps and use the Sony diagnostics app. All without result.

Perhaps, the Sony people here can help me or the community.

I have been waiting for this phone, it has all the features I like.

All but one thing, the Quality Control from Sony. The amount of complaints, OMG!

I hope ALL the complaints can be fixed with one big software update.

Do you guys think, this is enough reason to return the phone and ask my money back? I bought it at the big MM in the Netherlands.

Let me know.

Tags (1)
14 REPLIES 14
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Uliwooly
Expert

Have you moved apps to the SD card? How about

Settings, apps, all, Xperia Home, clear data, restart the phone.
Z5D
Visitor

Sure. I have something better. I cleared everything, I only opened apps which were on the phone : play store, chrome, dialler.
I opened one, recent apps, closed it and rebuild time was ok.
I opened two apps, recent apps etc., etc. and etc.
The rebuild time increased with every extra app opened to approx max 4 seconds.

This is ridiculous!
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Uliwooly
Expert

That seems strange, which apps are causing that? Did you experienced the same while on safe mode?

Any taskillers or antivirus apps or clean master?
Z5D
Visitor

Beats me and yes the same on safe mode and no to the cleaners. Am I the only one here? Examples can be found on twitter, look for @defjam74 and you'll see what I mean.
Now I'm off to bed. Tada.
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Uliwooly
Expert

Do you have the latest update? Settings, about phone Android version and build number
Z5D
Visitor

Yeah man, I do. I really do.

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Uliwooly
Expert

@Z5D

which build number do you have? 

Z5D
Visitor

32.0.A.6.115 As fas as I know (and the refresh button) this is the last one, right? Or did I miss something?

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Uliwooly
Expert

@Z5D

http://support.sonymobile.com/global-en/xperiaz5premium/software/

Latest available software

You may already have the latest software, depending on the date of purchase. Software updates are released at different times depending on operator and/or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.

Android version: Android 5.1 (Lollipop)

Latest available software: 32.0.A.6.170

Release started: 2015-10-23