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Z5 Premium - Chrome

Feol
Visitor

Z5 Premium - Chrome

After buying this Phone every single time I use Search in Chorme appears this message (in Spanish): para continuar introduce los caracteres que aparecen a continuación. It algo appears in my Pc and tablet. Which Sony app is continously sending information to Chrome? Before this Phone I have no problem at all.

16 REPLIES 16
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Lord_viridis
Expert

The fact it also appears in your pc and tablet kinda prove it's not completely a Sony problem.
to continue Enter the characters shown below. Is the translation and may be part of Google security.
Feol
Visitor

Don't think si. The problem Washington AFTER I buying the Z5 Premium. Before this I have no problem. I'm gong to uninstal all Sony apps, Whatsapp New, Lounge, etc.
Feol
Visitor

(Whats New, etc) Besides, the Phone is the ony one I have on all day so I don't think that my Pc or my tablet are generating too much traffic to Google.
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Uliwooly
Expert

@Feol

what do you mean by too much traffic? 

take a screenshot of the message and post it here.

Feol
Visitor

Here's the screenshot, @uliwooly. I'm using Opera trying to avoid this error, and deactivate the original Chrome on my phone. Thanks.

Screenshot_2016-02-20-20-51-55.jpg

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Uliwooly
Expert

@Feol

could you upload it to box or dropbox etc as I can't see the picture until its approved by a moderator

Feol
Visitor

Not so sure... but OK. Here's the link to Dropbox:

https://www.dropbox.com/sh/kwa4c6dm122ig3f/AAAAKI2OScYGx6e0Ocejitbua?dl=0

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Uliwooly
Expert

@Feol

That's clearly either a third party app or malware, does it happen every time that you open Chrome? 

Try this, Boot on >>> safe mode then 

Open chrome, do you experience the same problem, if you do 

settings > apps > all > chrome > clear data > uninstall updates

If you don't then, it's a third party app causing this problem

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Uliwooly
Expert

@Feol

On your computer, open chrome > menu > more tools > extensions > check for anything that you have not installed