Z5 flashes red with blank screen

[BizarrePhantom]

Hey,

I'm having an annoying issue with my Z5 and could really use some help.

I replaced my screen the other day due to it being cracked (ex I.T. man, thought I could do it!), but a day or so later it's gone completely blank. When I try to turn it on, I just get a series of flashing red lights in the top left fron corner of the screen and the back light turns on but no visable screen.

I've tried charging it for almost a full day, the power button and volume up button reset for 8 seconds, power down and volume down but this didn't help. It also isn't recognised by my pc when plugged in via usb, so I'm kind of at a lose to how to fix this bar trying another replacement screen on it?

Ordinally I would admit defeat and replace it, but it has alot of recent family photos that I can't bear to lose.

Any ideas and help would be greatly appreciated

[CameronT]

Hi @BizarrePhantom,

Welcome to the community.

I am afraid I can't suggest any processes that won't involve erasing the data on your device.

The best thing to do would be to contact your Local support and see if they can help.