Z5 compact (white) Screen issue is back

[Vipehe]

Hello! So I got that screen problem back when updated to marshmallow 6.0, this was fixed a while back but now its back again and is pretty annoying. Anyone else have the same issues? Screen wont work properly and is doing those "own" clicks and stuff by itself while trying to navigate somewhere like I accidently liked every single picture on instagram... :E

[Jake-SonyXperia]

Hi Vipehe,

To try rule out hardware or software, can you please boot to safemode to see if the issue continues.

Safemode

[Mele]

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@Vipehe wrote:

Hello! So I got that screen problem back when updated to marshmallow 6.0, this was fixed a while back but now its back again and is pretty annoying. Anyone else have the same issues? Screen wont work properly and is doing those "own" clicks and stuff by itself while trying to navigate somewhere like I accidently liked every single picture on instagram... :E

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Hello, yes...finally someone else with this problem also, though sorry for here that you have it also.

Here is video from me about this problem, you have the same one?

Google drive link

It very annoying, im going to do software repair soon after phone is charged.

ps. i dont think its a hardware failure since it was fixed with software patch while a go.

[Vipehe]

Yeah the problem is just like yours, random clicks, lagged scrolls etc.. Its just like it was year ago before they patched it up. Locking the screen and unlocking it helps for a little while but its back in no time and is very annoying and this all came back with the marshmallow 6.0. But well atleast they should now know what causes the problem since they patched it once already so mayby we´ll get a patch sooner than year ago and yeah I doubt its a hardware problem but well we see soon. 

[downfall]

Is there any way how to recreate the issue, or does it occure randomly like it used to? I used to have this problem on my white Z5C but it hasn't showed up after I installed Marshmallow. It was exactly as shown on the video on the previous post.

[Mele]

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@downfall wrote:

Is there any way how to recreate the issue, or does it occure randomly like it used to? I used to have this problem on my white Z5C but it hasn't showed up after I installed Marshmallow. It was exactly as shown on the video on the previous post.

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It usually occurs when i use news reading app for a few minute. Also show come when you just use your phone for a minute (etc internet browsing)

[Vipehe]

Yeah it occurs randomly but usually when im writing text message or checking news from the chrome.

[Mele]

I have now repaired phone software with pc companion and so far problem has not came back, but i will have to use phone some to be sure.

[Vipehe]

That sounds good atm, could you let me know if the issue dosnt show up again?

[Mele]

I will let you know once i have more info.