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Z3 self crakking

AllanDiness
Visitor

Z3 self crakking

Just 8 weeks after I received my Z3 the back screen cracked.

It was laying on my table when i happened. I have never dropped it and always handled it with care, and I have in no way damaged the phone.

It is vary disappointing that a smartphone of this price can break this easy.

I have done some research in to the matter and can see that is a vary debated topic in many forums.

My phone cracked with many cracks. I sent it for repair, via my mobile company where i bought it,  but they denied it because it was not a singlecrack!

I hope Sony will help repair my phone under the warranty, I can see that Sony in the UK urge consumers to contact the service centres for help.

I am missing this help there in Denmark, so I'm hoping this will help.

Hope i will get a usefull anwser.

Allan

1 REPLY 1
Thommo
Genius

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/