Z3 screen problem after last update

[bobbyl]

Hi! After last update my screen doesn't respond when I touch the right hand side of the screen. The only way to type text is in horizontal position. When I try to draw with Sketch app, there was a vertical line in the right side that don't respond on my touch and stays blank. I didn't drop the phone, glove mode is not on, e.t.c. Any ideas?

See the image that I made using my Sketch app:

[Uliwooly]

Repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[bobbyl]

Thanks, but I already done that using PCC. The problem is still here. I see that many users in the forum have the same issue. Is it hardware or software problem?

[Uliwooly]

That might be a hardware issue, contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

[bobbyl]

I'm in Bulgaria and Sony support here is not what you expect. Thanks anyway!

[bobbyl]

Hi again! It was a hardware problem. Our official service change my old phone with new one. Thanks for your help!

[stockyvillage]

@bobby glad you got it sorted