Z3 fual cant load videos

[Mhammad201]

llo ... After updating my sony z3 dual D6633 to android lollipop i've been facing some software problems and bugs such as:
-I cant open videos on: facebook,vine or any kind of videos online
- The sd card is getting unmounted by itself

[Samuel1]

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

[_alexdon_]

@Mhammad201 try to either download your internet settings again or remove proxy and port from your APN.

[Mhammad201]

instructions please..... how to do it??

[_alexdon_]

/t5/Xperia-Z3-Compact/Xperia-z3-compact-mobile-data-error/m-p/1002060#M12333

[Mhammad201]

It didnt work

[Mhammad201]

I also tried to repaire the device but also didnt work

[_alexdon_]

You should stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/