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Z3 dual not recognizing sim card

Daniel_v
Visitor

Z3 dual not recognizing sim card

I had my xperia working just fine until 2 days ago it won't recognize my sim card I inserted the sim card and the phone reboots reading the sim card but then it just says no service I went to my network provider they troubleshoot the vpn gave me a new sim card and nothing it still not recognizing it, it says no sim no service I had my phone on this network for 3 months until it suddenly stopped working what should I do now
4 REPLIES 4
Phy
Legend
Legend

is it a NANO SIM card or did you cut it to make it fit?
Daniel_v
Visitor

It's a nano sim I didn't cut it I've just got home from talking to my cellphone provider they gave me a new one but no luck I still don't have service they told it might be the phone because everything is fine at their end
Phy
Legend
Legend

Thommo
Genius

or you can return your device to the place of purchase which is normally the best place to go