Z2 wont come on

[phonebattery]

Has anybody else had a problem with there z2 with it not charging or.power on? I have the contract with Virgin media and then said it's not under warranty. The phone was great when it worked but I don't no how to fix it it's had a new charging port fitted and been on charge for a long time bit still comes.up when you try power on with the flat battery picture.

Thanks

She

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[phonebattery]

I can't do that as the phone won't even charge slightly
I have tried everything.

[_alexdon_]

In this case,try to contact your local sony team:

http://www.sonymobile.com/global-en/support/contact-us/