Join now - be part of our community!

z2 tablet connection problems

leppardess
Visitor

z2 tablet connection problems

I have signed into my google account but cannot access play store or google Chrome. 

Automatic updates work but not a manual search as 'no connection' in play store or 'unable to connect to proxy server' in chrome. This is a replacement tablet as I had the same problem with the first one. I can't believe they both have the same problem. Any suggestions as to how to fix this would be very welcome. 

5 REPLIES 5
DeGraaff
Contributor

Is it the LTE version or wifi only?

Maruko-san
Visitor

I have very similar problem, tablet struggle with connection.

Couple times a day, for repairing connection, I have to change proxy settings from manually to turning proxy off. Tablet keeps this setting for some time, but after 30minuts, sometimes more quickly, settings automatically come back to previous configuration - and connection fails. Once again I have to change proxy settings...

Any1 knows whats going on? Why tablet have problems with proxy? Why configuration is not keeping turning proxy off?

This situation is very annoying...

I have wifi only version.

DeGraaff
Contributor

Do you use the Adblock plus app? Or have you used it? Or any other ad blocker? Have you tried tapping your wireless network in wifi menu and then tap 'forget' ?

Maruko-san
Visitor

I have not use this app. I have kaspersky antivirus or clean master, but, for my knowledge, they are not blocking ads.

I tried to forget network and connect once again to it. Doesn't helped.

Maybe i have to add little info - issue is not only at Chrome, but on all apps.

Maruko-san
Visitor

Just in case, somebd will have same problem - I solve the issue.

The problem was, that I had installed two antivirs (as I wrote in earlier posts), which one was interrupting work of other. I uninstalled one and everything is going fine Slightly_smiling_Face