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z2 battery drain while charging

foxngn
Visitor

z2 battery drain while charging

Not sure anyone got this issue before. Previously my z2 there's time when I plug in my original charger it doesn't charge,but the led light is there, sometimes when charge half way the phone getting very hot as well. Things here is I don't have any background apps is running bckgrd hogging it, the phone was just idle. I bring it to sc, they said had fixed the issue. Yesterday when I try charging is ok.But today the issue come bck again.
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2 REPLIES 2
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you installed any applications or restored any back up? I suggest that you charge your phone while it's booted into safe mode to see if you experience the same behaviour:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

foxngn
Visitor

Here is the image of my battery activities link : http://i.imgur.com/fQdumOs.jpg .

From what i check, there isn't any suspicious malicious apps i believe, as the apps i install prior before i send to sc & after is different.

If you check on the battery event log on the below of the image, is the log that last charged battery.

Take a look on 8:05pm, battery was charged till 92%, then it stay until 8:18pm & drop 1%, until I discharged on 8:38pm, it doesn't charged at all.