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z1 wifi and data connection problem

osamazyoud
Visitor

z1 wifi and data connection problem

hello

i have a problem with my internet connection on my xperia z1 ( WiFi and Data Connection ) 

wifi==== when i connect to my wifi network ,,, my xperia z1 takes all the connection and blocking the internet from the rest of my devices 


and when i connect to wifi hotspot from another device >>>> on my xperia there is a connection but there is no internet access ?!!!!!!!!!!!

++++++++++++++++++++++++++++++++++++++++

Data====  there is a connection but there is no internet access !!!!!!

 

plz help :\\

 thanks Slightly_smiling_Face

4 REPLIES 4
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Uliwooly
Expert

Let's clarify this, you have data on your phone, through your carrier, not WiFi correct? 

But when you join a hotspot your phone is able to have data through WiFi but any other device connected to the same network stop working? are you auto updating your apps and / or auto backing up your photos and videos to Google whenever you are connected to a hotspot?

osamazyoud
Visitor


@uliwooly wrote:

Let's clarify this, you have data on your phone, through your carrier, not WiFi correct? 

But when you join a hotspot your phone is able to have data through WiFi but any other device connected to the same network stop working? are you auto updating your apps and / or auto backing up your photos and videos to Google whenever you are connected to a hotspot?


no internet access Slightly_frowning_Face

through wifi or data Worried_Face

Phy
Legend
Legend

Boot on safe mode, if it work while on safe mode then its a third-party app causing this issue

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Bebo215
Visitor

And if it's not working on safemode.. Then what's the problem!?!