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z1 touch problem

Bukani
Visitor

z1 touch problem

help me please...
My phone is Xperia Z1 C6903 ,when cpu is a little hot my touch screen be bollix and work disordered, for example when i touch an area the other area work! Also i have problem with typing at this times...
my aforetime android version was 4.4.4 ,i update my phone to android 5.0.2 lollipop but i have this problem again,
I see this problem in bulk of the Xpria Z1 phones.
I know that this is a software objection but i can't solve it!
please help me,whats problem?
What should i do?
9 REPLIES 9
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Uliwooly
Expert

@Bukani

I don't quite understand your issue, but try this

reinstall the latest update with PCC and report back, also are you using a protective case and/or film?

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

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Uliwooly
Expert

@Bukani

Settings > about phone > diagnostics > test > test touchscreen.

Bukani
Visitor

@uliwooly
Hi,
I update my phone to the last version of android 5.0.2 lollipop(version 14.5.A.0.270) by" software update" of my phone,not by pc.
But i have this problem again.
Also i test the touchscreen,this problem is not a hardware objection.
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Uliwooly
Expert

@Bukani

use a computer > reinstall lollipop with PCC > report back 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Bukani
Visitor

My problem is not resolve,
Sony should send an update to resolve this bug
Bukani
Visitor

Most Xperia Z1 User's have this problem with z1 phones
Bollix and disordered touch screen.
Is not a hardware objection,please helllllp....
Sony should send an update for Xperia Z1 phones to resolve this bug
panderp
Visitor

I have the same problem even after numerous factory resets.
The screen flickers and won't unlock, and the screen becomes dead in bottom left on the number which I need to login.
I am giving it up losing me business.
Krishnanmshr
Visitor

Me too have same problem. When the phone becomes hot then the touch response is worst, for instant while playing a game I loose control of my player cause of bad touch,while texting if I wanna touch say for instance "I" letter then "u" is clicked.Sony must resolve this problem
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Uliwooly
Expert

@Krishnanmshr

Don't create duplicate posts, if you experience this after repairing the phone with PCC, contact your Local support to get the phone inspected.