Join now - be part of our community!

z1 not only works when bearing on the charger only works Vibrate the red light does not work

mohammadalkhash
Visitor

z1 not only works when bearing on the charger only works Vibrate the red light does not work

z1 not only works when bearing on the charger only works Vibrate the red light does not work

6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

I'm sorry to hear that, contact your local Xperia care

http://www.sonymobile.com/global-en/support/contact-us/
mohammadalkhash
Visitor

Is it possible to return works

profile.country.US.title
Qatrium
Expert

I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

http://www.sonymobile.com/gb/tools/pc-companion/

mohammadalkhash
Visitor

Thank you my friends
  But I do not accept the device connected to the computer remains frying device is not connected remains filled Vibrate when brought him
Untitled.png

mohammadalkhash
Visitor

Stay here and do the following with it's compressed button down before connecting111.png

mohammadalkhash
Visitor

111.png